Ted Williams / Steve Ferroli Baseball honors a 100 %, money back guarantee on all customer online purchases for a 30 day term from the date of the order.  It is our policy to  process and ship any online order within a 7 day period.  We have instituted a free shipping policy for any order totaling over $20 to be shipped in the United States.  For orders under this amount a flat shipping rate of $2.50 will be applied.  If you have a problem with any of your orders or products please email us at; tedwilliamsleague@yahoo.com.